Time Rhyme respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our websites (regardless of where you visit it from) and tells you about your privacy rights. This privacy notice tells you what to expect us to do with your personal information.
Who we are
Time Rhyme (collectively referred to as “Time Rhyme”, "we", "us" or "our" in this privacy policy) is a data controller and is responsible for your personal data. You should take your time to read this privacy policy and any updates to our privacy policy that we may provide you with on specific occasions when we are collecting or processing personal data so you feel informed and aware of how and why we may be using your data.
Please note, our website and services are not meant to be accessed by children and we do not knowingly collect data relating to children.
If you have any questions about how we collect data please feel free to contact us via email at timerhyme@outlook.com.
Definitions
In this privacy policy, the following definitions have the following meanings:
“Contactable Information” means information by way of which we are able to contact you including telephone numbers, email addresses, billing addresses and delivery addresses.
“Financial Information” means your bank card payment details. Your payment details shall not be stored by Time Rhyme but may be stored by our payment service provider.
“Personal Information”: means personal data are any information which are related to an identified or identifiable natural person. This may include, full names, title, date of birth, gender or similar identifiers.
What information we collect and use and why?
We may collect, transfer and/or store different kinds of personal information about you to provide you with goods and services including delivery, marketing purposes or for dealing with complaints you may have. The information we may collect, transfer and/or store may include:
1. Personal Information;
2. Contactable Information; and
3. Financial Information.
How will we use your personal data?
We will only process personal data where we have a genuine need to do so. Our lawful bases for collecting or using personal information can vary but will commonly be collected for the purpose of:
• Consent: we have permission from you after we gave you all the relevant information. You have the right to withdraw your consent at any time.
• Contractual: Where we need to perform a contract, we are about to enter or have entered with you.
• Legitimate Interest: Where it is necessary for our legitimate interests (or your legitimate interests or those of a third party). For example, it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone.
• Legal obligation: Where we need to comply with a legal or regulatory obligation.
We have set out below examples of all the ways we may use your personal data and we will only ever use your personal data when the law allows us to:
1. When you subscribe to our email list.
2. When you place an order on our website and to perform our obligations under our contract with you or where we have a legitimate interest for example to recover any debts owed to us by you.
3. To process and deliver your order whether via email or delivered to the address you provided to us.
4. To make suggestions and recommendations to you about goods or services that may be of interest to you we may process your identity and contact details, profile, technical and usage information (e.g. Cookies) and marketing and communications preferences where it is necessary for our legitimate interests (e.g. to develop our products/services and grow our business).
5. To enable you to partake in a prize draw, competition, review or complete a survey.
6. To manage our relationship with you which will include (a) notifying you about changes to our terms or privacy policy (b) asking you to leave a review we may process your identity, contact details, profile and marketing and communications preferences for the performance of our contract with you, where it is necessary to comply with our legal obligations or where it is necessary for our legitimate interests (e.g. to keep our records updated and to study how customers use our products and services).
7. To deliver to you targeted goods and services to grow our business and provide you with emails and discounts which will be relevant to you.
How long do we keep your personal information?
We will only keep your personal information for as long as is reasonably required in accordance with the reason we collected it.
Who do we share information with?
We may have to share your personal data with the parties set out below for the purposes set out above.
External third parties:
These are providers that Time Rhyme use to carry out services and activities to you. We only provide them with the information they need to carry out such services or activities. They can include:
1. Third party suppliers to pay for services you want to purchase from us including payment processing companies.
2. For the purpose of providing you with a service, order confirmation emails or for our email distribution lists.
3. Email distribution lists to provide you with updates, new products, promotions.
Legal or regulatory bodies:
It may be necessary for us to provide your details to authorities for example the police. If required, we will only provide them with what is necessary. Reasons for doing so could be to prevent fraud or crime. When we do give such information to the police, it is their responsibility to protect that information.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint